All suspected child abuse and neglect must be reported to the Delaware Division of Family Services (DFS) Child Abuse and Neglect Report line at 1-800-292-9582 or online using the reporting portal that can be accessed at iseethesigns.org. 9-1-1 or any law enforcement agency may be contacted as well, but not in lieu of contacting DFS. Callers are not required to provide proof. Anyone who makes a good faith report based on reasonable grounds is immune from prosecution.
DFS is one point of entry for all reports of suspected abuse and neglect for all children and vulnerable adults. It is operational 24 hours a day, 7 days a week, 365 days a year. Professional, trained intake specialists will conduct guided interviews to assist the caller in providing critical information needed to assess the situation.
What information do I need to provide when calling DFS?
Mandated reporting:
Delaware law mandates any person, agency, organization or entity to make an immediate oral report by contacting the Child Abuse and Neglect Report Line for the Department of Services for Children, Youth and Their Families when they know of, or suspect, child abuse or neglect under Chapter 9 of Title 16 of the Delaware Code and to follow-up with any requested written report.
The person and entities required to file these mandatory reports include, but are not limited to:
What is Imminent Danger?
Imminent danger is defined as an emergency situation in which the welfare or life of the child is threatened. Such an emergency situation exists when there is reasonable cause to believe that any of the following conditions threaten the health or life of any child in the home:
Resources for Parents or Guardians Who Need a Hand
In Delaware, there’s a resource that expectant parents, as well as parents or guardians of young children, can take advantage of called Help Me Grow. Parents or guardians can call 2-1-1 if they need to be connected to resources within the community to help manage issues, whether it’s facing multiple challenges such as single parenthood or needing access to low income services and support (i.e. POC, Medicaid, TANF). 211 is a centralized telephone access point to connect families to appropriate community resources in a timely manner. HMG also serves as a resource to parents or guardians with general issues and concerns related to their child’s development. The 211 hotline has specialized call takers as well, so when parents or guardians call, they should either enter the prompt for Help Me Grow or ask the call specialist to connect them with this unit.
https://dethrives.com/help-me-grow